SHIPMENT PROCESSING TIME

All orders are shipped the same day or next business day after they're purchased depending on customer shipping choice. 

Shipping Rates & Delivery Times

Service	Delivery Time	Cost
Same-Day Priority	2-3 Business Days	$14.75
Next Business Day Priority	3-4 Business Days	$11.99
Standard	3-5 Business Days	$9.99
International	3-6 Weeks	$19.99

SHIPMENT CONFIRMATION AND ORDER TRACKING

You will receive an email with a tracking number within 12-24 hours depending on your shipping selection. 

CUSTOMS, DUTIES, AND TAXES

HEM-Ninja™ is not liable for any customs, tariffs or tax charges applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer.

DAMAGES

HEM-Ninja™  is not liable for any products lost or damaged during shipping. If didn't receive your order, or it arrived damaged, please contact our support team directly to file a claim. Please photograph damaged packaging for records.

INTERNATIONAL SHIPPING

All International shipping at a rate mentioned above. We can not guarantee arrival time. 

RETURN POLICY

For all returns please email support at sales@hem-ninja.com